1win Privacy Policy
The 1win online casino values all players who have chosen this website for a fun time. That is why the company does everything possible to ensure that their stay is safe and comfortable.
To improve the quality of service, 1win India may use the personal data of users. The procedures for collecting and analyzing data are safe and reliable, as the company uses the Privacy Policy. This document describes all the main procedures, the company’s goals, the rights and obligations of the players, as well as the responsibility of the online casino.
Before starting the game, all players are advised to carefully study the document and confirm their agreement with it. Otherwise, 1win India will not be able to provide access to services and the player will be forced to leave the site.
Policy Update
From time to time, the company may review the policy provisions and make changes and additions to them. This is necessary to ensure that the document remains relevant and complies with the data protection law.
The online casino staff will send a notice of the opinions to each user in advance by e-mail. However, 1win India recommends that everyone visit the relevant page on the website from time to time and check for updates.
As soon as the new provisions are published on the official website, they will immediately come into force. If the user continues to use the services of the online casino, this means automatic consent to the new rules.
Data categories
All confidential details that an online casino receives and analyzes are divided into several large categories.
| Category | Description |
|---|---|
| Personalized | These are the facts that the player provides during registration. This includes full name, date of birth, gender, identification documents, mobile number and email. |
| Transactional | During deposits and withdrawals, the company can find out the type of payment method, amount, currency, and transaction history. Also, the online casino can access the bank statement. |
| Technical | When a user visits a website, the company may learn their IP address, device type, operating system, browser, language preference, login date and time, and session length. |
How is it used?
The policy sets out the purposes for which 1win India may use players’ confidential details:
- To provide users with access to the services on the website;
- To process bets and transactions;
- To provide assistance and support to players with questions or problems;
- To check new persons for compliance with the requirements of the online casino;
- To inform players about promotions, updates, and other events;
- To prevent fraud, money laundering, and terrorist financing;
- To analyze user preferences;
- To analyze and improve the company’s performance;
- To develop, test, and implement new services;
- To monitor user activity within the framework of responsible gaming principles;
- To create a marketing strategy that is based on player needs.
Recipients
The company does not sell or transfer sensitive data to third parties. However, in cases where this is stipulated by the policy, the online casino may do so:
- To comply with legal obligations;
- To combat money laundering, fraud, and terrorist financing;
- To conduct research in the field of gambling addiction;
- To ensure the safety of other players and company employees;
- To provide players with the services they need;
- To any third party with the consent of the player.
In doing so, 1win India carefully checks that all recipients adhere to appropriate security standards and can ensure the secure storage of private data.
Rights of Indian players
The company believes that the policy should be transparent to players and have advantages for them. Therefore, 1win India provides them with several rights.
| Right | Description |
|---|---|
| Access | The user can find out what confidential data the online casino has received and processed. |
| Correction | If personal details are no longer relevant, the player can add to or change them. |
| Deletion | If the company’s goals have been achieved, then the player can demand the removal of some of the private data. |
| Unsubscribe | The user can opt out of marketing communications via email. |
Storage period
1win India will store players’ confidential details for as long as it is necessary to achieve legitimate purposes. After that, some of the private data will be deleted or anonymized.
At any time, a user can decide to delete an account. However, in this case, the company may store their private details for some time, which is necessary to comply with legal requirements. In addition, as part of the fight against money laundering, the online casino may store personal data for 5 years from the last transaction.
Cookies
To learn about the demographics or preferences of players, 1win India uses additional tools. One of them is cookies, which are small text files that are installed on the player’s device when visiting a website. This tool allows the player to personalize the experience and make their stay more comfortable. These files are usually divided into two categories. One of them is mandatory and cannot be deleted, as it would disrupt the processes on the website. However, optional cookies can be deleted through the browser settings.
External resources
1win India may place links to third-party webpages on the site. However, the company does not control them and does not guarantee the security of their content. If a user wants to follow a link, then they should study their privacy policy in advance. The online casino will not be held liable for any losses or damages that players may incur as a result of visiting external websites.
Minors policy
Only those who have reached the age of 18 can create a profile on 1win India. The company verifies the age of each new user electronically. However, in some cases, this may require more documentary evidence, which the player must provide within 72 hours.
If the online casino finds out that the player is a minor, then all their winnings will be canceled and the profile will be blocked. In addition, if anyone believes that a minor has provided private data to the company, then they must report this to the customer support service. After checking all the facts, 1win India will delete all personal details.
Help desk
1win India has a customer support service that operates 24 hours a day, 7 days a week. Players can send a request to [email protected] for the following purposes:
- Clarification of the policy;
- Exercise any right;
- The emergence of a legal dispute between the company and the user;
- File a complaint about the processing of private details.
The staff will do everything possible to address the player’s request as soon as possible. However, he may also ask them for evidence or documentation. If the company is unable to resolve the player’s issue, then they have the right to contact the local data protection authority.